Most products should not melt in transit, but some items may soften, including Lisa Land Sweets chocolate, caramels, marshmallows, gummies, and balms. We can’t guarantee these heat-sensitive products will arrive in perfect shape, but we do our best to ensure they do.
Don’t let your package sit outside in the heat. Choose a delivery address where someone will be available to accept the package. If the box feels warm, open it immediately to expose your products to cooler indoor air. Temporarily refrigerate any products that have softened for best results.